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Facts & Questions

 

Each piece of Daria de Koning jewelry is made in limited quantities of 18k gold or sterling silver. Many pieces are made-to-order, often allowing one to individualize a design. If the item you desire is not in stock, please allow 3-6 weeks for production. Rush orders can often be accommodated, but require an additional fee of $250.

Custom Work
Daria offers custom design services, stone brokering as well as resetting of customer-provided stones. The studio is in the Tribeca area of Manhattan and we welcome customers to meet us to discuss custom work. Custom settings generally start at $3,000.

How does it work?
All of Daria’s engagement rings are created for and with the input of a specific client, either fully custom or semi-custom. The process begins with looking at a variety of diamonds or colored gems that match within your price range. After you pick a beautiful stone, we work out a design together. Then Daria and her close team of artisans build the perfect piece!

Do I need to come in with a design idea?
Not necessarily. Daria is there to help you with this and work through your ideas, but it’s always a good beginning to start the process by gathering different designs and having a notion of what you like. Look online, at retail stores and magazine ads to try and get a handle on one or two styles. Once you come in Daria has books of culled images you can look through and work with.

What if I can’t make it to New York City to see you?
It is best to be able to come in and see things and discuss in person, but digital photos and email work wonders.

How do you find a particular diamond or gemstone just for me?
Daria’s years in the industry have given her access to the diamond and precious stone market through an extensive network of dealers and cutters.

How is your pricing?
Pricing of the rings depends in large part on the size, type and quality of stone the client selects. As a certified gemologist, Daria works with you to source stones in accordance with your aesthetic and budget. Each custom ring itself is made by hand, one piece at a time, tailored to each individual stone. Hand-made, custom settings begin at $3,000.

What about payment?
When we meet, there is a required, non-refundable deposit of $500, which can be applied towards the purchase price. The full price of a diamond or gemstone purchased from us is payable in full before the start of a custom engagement ring order. Otherwise, depending on the order, a minimum deposit of 50% is required.
We consider your order to be formally placed when your work order is signed and we have received your deposit.

What is the timing/how long does it take to have a ring made?
All Daria de Koning jewelry is handmade, one piece at a time with a great deal of care and attention. Turnaround time depends on the time of year, but is generally 4-5 weeks, starting when we have received a deposit, sizing information and any client supplied materials.  A rush option is also available.

Gift Wrapping
All Daria de Koning pieces come in our signature red pouches within our signature red box-bag with white tissue and ribbon handle. Engagement rings come in custom Daria de Koningproposal boxes.

Sales Tax
Orders shipped to New York State addresses or picked up in New York State are subject to NYC's 8.875% sales tax. No sales tax will be applied to purchases delivered outside of New York state, including international purchases. International purchases are subject to VAT and customs taxes of your country, however.

Shipping
To ensure peace of mind and timely delivery, we ship all of our packages fully insured via overnight, next-day delivery FedEx. Currently we are only able to accept online orders to shipping addresses within the United States. We are unable to ship to P.O. boxes. For big ticket orders, armored car service is available upon request. 

Return Policy
Daria de Koning stands behind the quality of our merchandise. If for any reason you are not satisfied, you may return it to us in original, unworn condition within 14 days of receipt for a credit only. Please contact us by email (customerservice (at) dariadekoning.com) to obtain a return authorization number first.  

Sale and special order items are final sale. Shipping charges are non-refundable. Credits are issued less any additional shipping charges, and are valid for 1 year only. 

Daria de Koning, Inc. is not responsible for return merchandise lost or damaged in transit. We therefore suggest that you insure all parcels. Items must be shipped to us in original packaging in pristine condition. C.O.D. deliveries are not accepted. 
Return merchandise with the original receipt to: 

Daria de Koning, Inc.
368 Broadway, studio 312
New York, NY 10013

Credit Card Transactions
All order information sent to Dariadekoning.com is encrypted. We protect your online transactions by using Secure Sockets Layer (SSL) technology.

New York Showroom
Most of the items available online are available for in-person viewing. Please call ahead to confirm the availability of a specific item. 

Resizing
If you would like a ring resized, please make a note of it in the checkout or call us at 1-646-543-9020. Please allow an extra 2-5 days for resizing before your order ships. Please note that resized or altered pieces cannot be returned or exchanged.

Repairs
If an item you purchased requires repair, please contact us. We are happy to offer repair service at cost under most circumstances.

Engraving
Daria de Koningis pleased to offer both hand and machine engraving. You may select your preferred engraving method. Pricing parameters are as follows:

Machine Engraving
This method employs technology to cut or displace the metal. Three letters, $15 per-item engraving charge ($25 per pair of cufflinks).

Hand Engraving
Hand engraving is the art of removing metal to create lettering through the use of manual tools. Each piece is unique, allowing for the different character of each engraver. Three letters, $30 per-item engraving charge ($60 per pair of cufflinks).

Please allow an additional 7-10 days for delivery of engraved items

Images and Photography
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

Trademarks & Copyrights
The Daria de Koning logo is a registered trademark. All designs copyrighted by Daria de Koning.

Privacy Policy
We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to facilitate us in fulfillment operations. From time to time, we may send sale information, product updates, etc. via US mail and/or electronically via email. If you would prefer not to receive these promotional items, you may opt out via an online form or by contacting us with "REMOVE" as the subject header.

Errors and inaccuracies
We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Disclaimer of liability
We make no representations or warranties, express or implied, with respect to this website. It's content, and the information and services available on or through it, are provided "as is." Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this website. 

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